Engagement playbooks

How we actually engage - step by step.

Maximus IT is a new firm built by senior engineers. Rather than dress up early client work with vanity metrics, we're publishing the exact playbooks we run for common SMB scenarios - so you know what to expect before you ever sign anything.

These are representative engagements based on our team's prior experience at startups, enterprises and other MSPs - not claims of fabricated results. Named client case studies will be published with their explicit permission.

Manufacturing

Stabilizing an aging shop-floor network

A small manufacturer experiencing repeated downtime from flat, unmanaged switching and mixed OT/IT traffic.

How we approach it
  1. 1Audit the existing network, document every device and dependency
  2. 2Segment OT from corporate IT with managed switching and VLANs
  3. 3Stand up 24/7 monitoring and alerting on critical equipment
  4. 4Document runbooks so the client team can triage common issues
Outcomes we aim for
  • Predictable uptime
  • Clear ownership of incidents
  • Lower long-term hardware risk
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Healthcare

PIPEDA-aligned Microsoft 365 for a clinic

A multi-practitioner clinic that adopted Microsoft 365 quickly during COVID and never properly hardened it.

How we approach it
  1. 1Baseline Microsoft 365 security posture against CIS benchmarks
  2. 2Enforce MFA, Conditional Access and managed devices via Intune
  3. 3Implement immutable backups for mailboxes, OneDrive and SharePoint
  4. 4Document a written PIPEDA-aligned data handling policy
Outcomes we aim for
  • Reduced breach exposure
  • Audit-ready documentation
  • Faster, safer staff onboarding
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SaaS Startup

Right-sizing Azure for a Series A startup

An engineering team running overprovisioned, manually-deployed Azure infrastructure that was burning cash.

How we approach it
  1. 1Map current spend by workload and identify obvious waste
  2. 2Introduce Terraform for repeatable, reviewed infrastructure changes
  3. 3Move build/deploy onto GitHub Actions with clear environments
  4. 4Add cost guardrails and weekly visibility into spend
Outcomes we aim for
  • Lower cloud bill
  • Faster, safer deploys
  • Engineers focused on product, not plumbing
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Professional services

Zero-trust rollout without slowing the team down

A growing professional services firm with sensitive client data, BYOD pressure, and a hybrid workforce.

How we approach it
  1. 1Entra ID Conditional Access with risk-based policies
  2. 2Managed EDR on every endpoint, with documented response runbooks
  3. 3ZTNA for internal apps - replacing legacy VPN
  4. 4Quarterly tabletop exercises with leadership
Outcomes we aim for
  • Stronger control over data access
  • Lower user friction than legacy VPN
  • A practiced incident response
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Ready when you are

Want a playbook tailored to your environment?

Book a free 30-minute assessment. A senior engineer will walk through what the first 90 days with Maximus would actually look like for your business.

Prefer a shorter introductory call first? Quick intro calls are also available.

What you get
  • Microsoft 365 review
  • Security quick wins
  • Backup & recovery assessment
  • Infrastructure recommendations
  • Operational risk review

A prioritized list of quick wins, risks, and next steps. Yours to keep, whether we work together or not.

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